This notice applies to California residents and supplements our Privacy Policy. It outlines your rights under the CCPA/CPRA and how we handle your personal information.

1. Personal Information We Collect

We collect the following categories of personal information:

  • Identifiers: Name, email, phone, address, IP address.
  • Commercial Data: Purchase history, cart activity, returns.
  • Payment Details: Credit/debit card info (processed securely via Airwallex).
  • Internet Activity: Browsing behavior, device data, cookies.
  • Inferences: Preferences based on purchase patterns.

2. How We Use Your Information

  • Process orders, returns, and warranties.
  • Prevent fraud and security breaches.
  • Improve website functionality and product offerings.
  • Send promotional emails (opt-out anytime).

3. How We Share Information

We do not sell your personal information. We share it only:

  • With service providers (e.g., FedEx for shipping, Airwallex for payments).
  • For legal compliance (e.g., court orders, tax audits).

4. Your California Privacy Rights

You have the right to:

  • Know what personal information we collect and how it’s used.
  • Delete personal information (with exceptions for legal/operational needs).
  • Correct inaccurate personal information.
  • Opt-Out of the “sale” or “sharing” of your data (though we do not sell data, we honor opt-outs from third-party tracking).
  • Limit Use of Sensitive Data: Control how payment details are used beyond processing transactions.

5. How to Exercise Your Rights

  1. Submit a Request:
  2. Verification: Provide your name, email, and order number to verify your identity.
  3. Response: We’ll respond within 45 days (no fees unless requests are excessive).

6. Non-Discrimination

We will not deny services, charge different prices, or penalize you for exercising your CCPA/CPRA rights.

7. Minors

We do not knowingly sell or share data of users under 16 without consent. Parents/guardians can email privacy@intersecthome.com to request deletion.

8. Updates

We update this notice annually.

Contact Us

For CCPA/CPRA questions: